Privacy Policy

Sri Ram Hospitals - Orthopedic Services

Last Updated: March 2025

1. Introduction

At Sri Ram Hospitals, we are committed to protecting the privacy and security of our patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or receive medical services at our hospital.

2. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, contact details, date of birth, gender, and medical history.
Health Information: Diagnosis, treatments, prescriptions, and lab reports.
Payment Information: Credit/debit card details, billing address, and insurance details.
Website Data: IP address, browser type, pages visited, and time spent on the website.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide medical care and treatment.
To book and manage appointments.
To communicate with you regarding your healthcare.
For billing, insurance claims, and payment processing.
To comply with legal and regulatory obligations.
To improve our website and services.

4. Data Protection and Security

We implement strict security measures to protect your personal and health information, including:

Secure servers and encrypted data storage.
Restricted access to authorized personnel only.
Regular security audits and data protection checks.

5. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your data with:

Authorized healthcare professionals for medical care.
Insurance providers for claim processing.
Law enforcement or government authorities when required by law.
Third-party service providers for payment processing and website maintenance.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

Access and review your personal information.
Request corrections to inaccurate data.
Request the deletion of your data, subject to legal obligations.
Withdraw consent for non-essential data processing.

8. Data Retention

We retain your personal data for as long as necessary to provide healthcare services and meet legal obligations. Data that is no longer required will be securely deleted.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly for any changes. Your continued use of our services constitutes acceptance of the updated policy.